It is important that you are able to update the patient status as often as neccessary, whilst ensuring that your team get real time information without having to re-enter the entire SBAR form or message each team member individually.


The best way to do this is by adding a new comment to the patient handover, either with an image or simply just text.


  1. Select the 'Handover' tab at the bottom of your screen

  2. From your patient list, click into the patient record you would like to update

  3. Once the patient handover is open, navigate to the 'Comments' tab

  4. Press 'Add comment' button

  5. You are able to tag a specific team member (and don't forget, the tick will turn to two blue ones once they have seen it)

  6. Add the comment text body

  7. You can also add an image to the comment, and redact or draw on that image where necessary

  8. You are also able to reply to an existing comment by pressing 'Reply' beneath the original comment - this will automatically tag the author of the comment, and any users mentioned in their post